Subject: Flat near Central Station Milan (1884.265.645)
From: "Booking.com Customer Service" <[email-masked]>
To: [email-masked]
Date: Thu, 14 Dec 2017 16:16:22 +0000

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Dear Nino Mamaladze,

Thank you for choosing Booking.com.

We are writing to you regarding your reservation 1884265645 at Flat near Central Station Milan, check-in date 2017-12-15, and check-out date 2017-12-18.

Flat near Central Station Milan has informed us that :

SEVESO : 15TH OF NOVEMBER- 18TH OF NOVEMBER : QUESTIONS + SELF CHECK IN AND SELF CHECK OUT INFORMATIONS + OUTDOOR PICTURE

Dear guest, thanks for your booking!

Check in is available FROM 15 AND NOT BEFORE TO 23 AND NOT AFTER. Could

you please tell me your check in time?

Check out must be completed BEFORE 12PM-DAY(AND NOT AFTER). Could you

please tell me your check out time? In case the check out time won???t be

respected we will make you a fine for not respecting the norm already

declared in the announcement and for causing problems to cleaning

service.

Moreover for administration, I need the following data (just of the

booker). Could you follow this order please?

NAME AND SURNAME

BIRTH DATA AND BIRTH PLACE(CITY)

ADDRESS OF LIVING WITH POSTAL CODE AND CITY INCLUDED.

In this e-mail you will find SELF CHECK IN AND SELF CHECK OUT

INFORMATIONS+ PICTURES ATTACHED. PLEASE BRING THAT E-MAIL WITH YOU .

DON'T WORRY INFORMATIONS ARE COMPLETE ALL YOU NEED IS HERE . NONE WILL

BE THERE.

I will wait for your reply.

Ilaria(Online Manager)

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Dear guest here is all the informations you need to enter the apartment

you have booked.

In case of need , here the contacts: AVAILABILITY 11-23 OF ITALY :

DECLARE ALWAYS BOOKER NAME+SEVESO:

[email-masked]

-call center: +39 0287 3692 71

CHECK IN AND CHECK OUT NORMS:

CHECK IN IS AVAILABLE FROM 14:00 PM TO 23. THE CHECK OUT MUST BE MADE

BEFORE 12.00-DAY . IF CHECK OUT WON???T BE RESPECTED YOU WILL HAVE TO PAY

A FURTHER COST FOR NOT RESPECTING THE NORMS DECLARED.

INSTRUCTIONS TO ENTER:

Go to Via Ponte Seveso 35

To open the door of the building, press the intercom button number 67

and then call the free number +393382776482. The door opens

automatically. No call is charged.

Take the elevator and go to the second floor. Your apartment is the

number 15.

To open the apartment door: on the left of the apartment door you will

find a metal box hanging on the wall. Open it with the code 0039.To

close correctly the keybox: close it manually (step n.1) and then

submit 4 randoms codes (step n.2). Inside you will find a set of keys.

The second set of keys can be found on the kitchen table.

THE DAY OF DEPARTURE PLEASE LEAVE A SET OF KEYS ON THE KITCHEN???S TABLE

(where you have found it). WHEN LEAVING THE APARTMENT LOCK THE DOOR AND

LEAVE THE SECOND SET OF KEYS IN THE BOX ON THE WALL (where you found

it). PLEASE CLOSE THE KEY BOX. THANK YOU FOR YOUR COOPERATION.

WIFI

Line:Vodafone-PONTE_SEVESO

Password: welcomeTOponteseveso

NORMS:

SMOKING IS NOT ALLOWED.

PETS ARE NOT ALLOWED.

PARTIES ARE NOT ALLOWED.

If you would like to contact the accommodation directly, you can do so at:

Flat near Central Station Milan

Phone: +390287369271

Please feel free to contact us with any additional questions.

Kind regards,

--

Alain L.

Booking.com Customer Service Team

Nino, you may receive an invitation to share your feedback on your recent experience with Booking.com Customer Service. We???d love to hear your thoughts on what we're doing right, and what we could do better.

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- Booking.com Customer Service Team