Subject: AGI and Cambridge File Server Maintenance COMPLETED
From: ITServiceCenterNotice <[email-masked]>
Date: Sat, 05 Oct 2013 13:42:49 +0000

IT successfully completed our work on AGI and the Cambridge file server.  Thanks for your patience during this needed maintenance downtime.

If you have any comments or questions, please contact the ITServiceCenter.  Please do not reply to this message as this is an unmonitored account.

IT Service Center Contact information:

Ext:  4357 (HELP)

Phone:  866-ABT-HELP (866-228-4357)

Email:  [email-masked]

Skype: ITServiceCenter_Abt

This message sent to All Staff Abt; All Consultant Bethesda; and All Consultant Cambridge

From: ITServiceCenterNotice
Sent: Thursday, October 03, 2013 5:31 PM
Subject: Service Downtime - AGI and Cambridge File Server Maintenance on Network Drives on Friday, October 4th from 7:00PM - 11:00PM EDT

What is happening?
IT will be working on several items including migrating to a new file server in Cambridge and improving AGI.

When is this happening?

This work will occur from 7:00PM—11:00PM EDT on Friday, October 4th beginning at 7:00PM and should conclude at 11PM.

Why is this happening?

We need to make this change to increase the performance and capacity of the server containing the projects and proposals shared folders as well incorporate some software fixes to AGI.

How will this affect me?

The Cambridge projects (H) and proposals (K) shared folders, as well as any shared folders on CAMFILE01, will be unavailable during the migration. If you have open files at that time, you will be disconnected from that drive. In order to reconnect, you will need to login again.  AGI will be off line as well.  All other network services such as printing, Oracle, E-mail, and Internet access will be available during this work.

What do I need to do?

Please do not try to open any files on the Cambridge file servers during this time. If you need access to any files during the migration, please copy them to your workstation prior to the migration time. Once we complete our work we will send out a message confirming these services are available.

Thank you in advance for your patience during this required downtime.

If you have any comments or questions, please contact the ITServiceCenter.  Please do not reply to this message as this is an unmonitored account.

IT Service Center Contact information:

Ext:  4357 (HELP)

Phone:  866-ABT-HELP (866-228-4357)

Email:  [email-masked]

Skype: ITServiceCenter_Abt

This message sent to All Staff Abt; All Consultant Bethesda; and All Consultant Cambridge