Subject: Cambridge Network Work COMPLETE
From: ITServiceCenterNotice <[email-masked]>
Date: Sun, 05 May 2013 13:59:12 +0000

We completed our upgrade and test activities on the Cambridge core.

Thanks for your patience and understanding during this network outage.

If you have any comments or questions, please contact the ITServiceCenter.  Please do not reply to this message as this is an unmonitored account.

IT Service Center Contact information:

Ext:  4357 (HELP)

Phone:  866-ABT-HELP (866-228-4357)

Email:  [email-masked]

Skype: ITServiceCenter_Abt

This message sent to All Staff Abt; All Consultant Abt

From: ITServiceCenterNotice
Sent: Friday, May 03, 2013 4:44 PM
Subject: Cambridge Network Outages on SUNDAY Morning From 8:00 AM - 10:00 AM

What is happening?
IT needs to upgrade our core switching code in the Cambridge office.

When is this happening?

This work will occur from 8:00 AM—10:00 AM EDT on Sunday morning, May 5, 2013.

Why is this happening?

We need to make this change to provide better network performance and monitoring capabilities.

How will this affect me?

All network services will be impacted. This includes Oracle, file servers, telephones, fax machines, and video teleconferencing.

What do I need to do?

Please do not try to log into the Cambridge network.  If you need to come into the office, please bring a cell phone for your communications needs.

Thank you in advance for your patience during this required downtime.

If you have any comments or questions, please contact the ITServiceCenter.  Please do not reply to this message as this is an unmonitored account.

IT Service Center Contact information:

Ext:  4357 (HELP)

Phone:  866-ABT-HELP (866-228-4357)

Email:  [email-masked]

Skype: ITServiceCenter_Abt

This message sent to All Staff Abt; All Consultant Abt