Subject: IT System Downtime: Friday 7/10 – Saturday 7/11
From: ITServiceCenterNotice <[email-masked]>
Date: Tue, 07 Jul 2015 13:11:26 +0000

What is happening?

This weekend the Bethesda office power will be shut off for inspection and maintenance. As a result, some IT systems will be unavailable from 8:30pm EDT Friday, July 10th until 2pm EDT Saturday, July 11th.

What do I need to know?
The following applications will only be accessible remotely. They WILL NOT be available from inside your office.

·         AGI

·         Oracle

·         ATLAS

·         Cisco Phones

If you need to access any of these systems during the outage, please connect from outside the office.

How do I connect remotely?

When you are connected to the internet outside the office, your computer should automatically connect to the profile agigw using AnyConnect. If it does not:

1)      Open AnyConnect.

2)      Type in: agigw

3)      Click Connect.

Whom can I contact with comments or questions?

If you have questions, please reach out to your local IT manager or contact the IT Service Center:

Extension:  4357 (HELP)

Phone:  866.ABT.HELP (866.228.4357)
Email:  ITServiceCenter

Skype: ITServiceCenter_Abt

Please do not reply to this email as this is an unmonitored account.

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