Subject: Service RESTORED--Single Sign On
From: Andy Keating <[email-masked]>
Date: Mon, 16 Sep 2013 14:57:10 +0000

We verified this service has been restored.  We apologize for any inconvenience caused by this outage.

If you have any comments or questions, please contact the ITServiceCenter.  Please do not reply to this message as this is an unmonitored account.

IT Service Center Contact information:

Ext:  4357 (HELP)

Phone:  866-ABT-HELP (866-228-4357)

Email:  [email-masked]

Skype: ITServiceCenter_Abt

This message sent to All Staff Abt

From: ITServiceCenterAlerts
Sent: Monday, September 16, 2013 9:14 AM
Subject: Service Outage--Single Sign On

Colleagues,

Please be advised that we are seeing issues with the Single Sign On server impacting the following services:

o   Oracle

o   ATLAS

o   Travel

If you try to access these systems you will get an error.  We have opened a trouble ticket with the vendor and are working with them to fix the issue.  We will let you know when service has been restored.

If you have any comments or questions, please contact the ITServiceCenter.  Please do not reply to this message as this is an unmonitored account.

IT Service Center Contact information:

Ext:  4357 (HELP)

Phone:  866-ABT-HELP (866-228-4357)

Email:  [email-masked]

Skype: ITServiceCenter_Abt

This message sent to All Staff Abt