Subject: ISSA Webinar: Enhancing efficiency and customer services through advanced process automation / 17 June 2020
From: ISSA Comm <[email-masked]>
To: Mr Giorgi Tsotskolauri <[email-masked]>
Date: Thu, 11 Jun 2020 18:03:14 +0000

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ISSA Webinar
Enhancing efficiency and customer services through advanced process automation

Wednesday 17 June 2020, 16:00–17:00 (UTC/GMT+2 or CEST)

Sign up to this ISSA Webinar focussing on challenges and practical experiences in implementing advanced process automation. In addition to analysing lessons learnt in light of customer services during the COVID-19 crisis, the webinar will also point to ISSA products and services that support member institutions in this context.

Language: English

Speakers:

Doug Woodsworth, Employment and Social Development Canada (ESDC), Canada

To be confirmed

The webinar will examine the following questions:

What advanced process automation techniques have been implemented in your institution?

What have been the outcomes in particular during the COVID-19 crisis?

What have been the main challenges and barriers for implementing advanced process automation?

What are the lessons learnt and forward looking perspectives?

The webinar is open to ISSA members and there is no registration fee.

Register on the ISSA website:

www.issa.int/webinar-2020-06-17

ISSA General Secretariat
Contact: E: [email-masked]

You will need to register for My ISSA in order to access content exclusive to members. In case you need support please contact the web team at [email-masked].

INTERNATIONAL SOCIAL SECURITY ASSOCIATION

Case Postale 1 | CH-1211 Geneva 22 | Switzerland
T: +41 22 799 66 17 | F: +41 22 799 85 09 | E: [email-masked]

www.issa.int

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