Subject: ISSA Webinar: Leveraging e-services in times of COVID-19 / 16 April 2020
From: ISSA Comm <[email-masked]>
To: Mr Giorgi Tsotskolauri <[email-masked]>
Date: Thu, 09 Apr 2020 17:05:40 +0000

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ISSA Webinar: Delivering social security in times of COVID‑19: Leveraging e‑services

Thursday 16 April 2020, 16:00-17:00 (UTC/GMT+2 or CEST)

The ISSA offers a new Webinar series on “Delivering social security in times of COVID‑19”, to support the efforts of social security institutions and enable effective exchanges on approaches and lessons learnt. Speakers will be high-level officials from ISSA member institutions, who will contribute with their experiences.

Sign up to the second webinar on:

“Delivering social security in times of COVID‑19: Leveraging e‑services”

Language: English

Speakers:

Francisco Delgado Azuara, Chief of Unit, IT Department, National Social Security Institute, Spain

Volker Schörghofer, Director, Austrian Social Insurance, Austria

The webinar will examine the following questions:

What are the main service delivery challenges faced by social security institutions in the coronavirus context?

How are e-services being used to ensure the continuity of customer services?

What adaptations have been made and what new e-services have been developed since the beginning of the pandemic?

What are the key factors for a successful application of e-services in the current context?

The webinar is open to ISSA members and there is no registration fee. The series will include webinars in different ISSA languages.

Register on the ISSA website:

www.issa.int/coronavirus-webinar2

ISSA General Secretariat
Contact: E: [email-masked]

This information is available online in your personal My ISSA space on the ISSA web portal:

www.issa.int/myissa

You will need to register for My ISSA in order to access content exclusive to members. In case you need support please contact the web team at [email-masked].

INTERNATIONAL SOCIAL SECURITY ASSOCIATION

Case Postale 1 | CH-1211 Geneva 22 | Switzerland
T: +41 22 799 66 16 | F: +41 22 799 85 09 | E: [email-masked]

www.issa.int

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