Subject: Re: Revised Note Verbale on Avigan_Georgia-UNOPS
From: Sibylle RIVOALLAN <[email-masked]>
To: Maia Nikoleishvili <[email-masked]>
Cc: Fredrik LINDHE <[email-masked]>, Gurel GURKAN <[email-masked]>, Azusa CHIBA <[email-masked]>, Sanila PRADHAN <[email-masked]>, Lela TSAAVA <[email-masked]>, Hannah YAMADA <[email-masked]>, Salome Supatashvili <[email-masked]>, Shota Mchedlishvili <[email-masked]>
Date: Fri, 19 Jun 2020 11:21:53 +0000

Dear Ms. Nikoleishvili,

Many thanks for your kind mail and confirmation of receipt.

We are very pleased to know that the Avigan tablets were well received and hope that the medicines will help your COVID19 patients.

We thank you once again for your cooperation in this project,

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water and Energy Cluster (WEC) | Tel: +45 4533 7794 | Mob: +45 5211 1505 | Skype: sibylle.rivoallan | Copenhagen, Denmark  | www.unops.org

On Fri, Jun 19, 2020 at 1:05 PM Maia Nikoleishvili <[email-masked]> wrote:

Dear Ms. Rivoallan,

I would like to kindly address you from the Ministry of Health of Georgia to confirm that we have already received 12 200 Avigan tablets, which are kept in relevant temperature regime
in our warehouse.

Hereby, I would like to take this opportunity and on behalf of the Ministry of Health extend my sincere gratitude for your efforts and support rendered to our country.

I believe that through consolidated efforts the global pandemic will be eradicated soon.

With best regards,

Maia Nikoleishvili MPA

Acting Head of International Relations and Protocol Division of Administration

Ministry of IDPs from the Occupied Territories, Labour, Health and Social Affairs of Georgia

Address: 144 Tsereteli ave., 0159 Tbilisi, Georgia

Tel.: +995 32 2510034 (0803)

Cell phone: +995 577272713

E-mail:
[email-masked]

From: Sibylle RIVOALLAN <[email-masked]>

Sent: Friday, June 19, 2020 12:58 PM

To: Salome Supatashvili <[email-masked]>

Cc: Fredrik LINDHE <[email-masked]>; Gurel GURKAN <[email-masked]>; Azusa CHIBA <[email-masked]>; Sanila PRADHAN <[email-masked]>; Lela TSAAVA <[email-masked]>; Hannah YAMADA <[email-masked]>; Maia Nikoleishvili <[email-masked]>

Subject: Re: Revised Note Verbale on Avigan_Georgia-UNOPS

Dear Salome,

I hope you're doing well.

We can see on the DHL website that the package was just delivered and received by Rati KARTVELISHVILI.

Can you kindly confirm that the 12,200 Avigan tablets are well received and in good order?

Thank you for your kind assistance.

I wish you a nice day ahead,

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water
and Energy Cluster (WEC) | Tel: +45 4533 7794 | Mob: +45 5211 1505 | Skype: sibylle.rivoallan | Copenhagen,
Denmark  | www.unops.org

On Tue, Jun 16, 2020 at 6:12 AM Salome Supatashvili <[email-masked]> wrote:

Dear Sibylle,

Many thanks for your cooperation and valuable support. Our capital is informed and customs clearance procedures are ongoing.

Best regards,

Salome

From: Sibylle RIVOALLAN <[email-masked]>

Sent: Monday, June 15, 2020 11:19 AM

To: Salome Supatashvili

Cc: Fredrik LINDHE; Gurel GURKAN; Azusa CHIBA; Sanila PRADHAN; Lela TSAAVA; Hannah YAMADA;
[email-masked]

Subject: Re: Revised Note Verbale on Avigan_Georgia-UNOPS

Dear Salome,

I trust you're doing well.

We are pleased to confirm that the tablets have arrived in Georgia this morning and kindly ask you to liaise with DHL to process the customs clearance
and collect the packages.

Please let us know if you need any further assistance from our side.

Thank you for your cooperation,

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water
and Energy Cluster (WEC) | Tel: +45 4533 7794 | Mob: +45
5211 1505 | Skype: sibylle.rivoallan | Copenhagen,
Denmark  | www.unops.org

On Mon, Jun 8, 2020 at 3:09 PM Sibylle RIVOALLAN <[email-masked]> wrote:

Dear Salome,

I hope you had a good weekend.

The current ETA is on the 23rd of June however due to the global COVID-19 situation the transit times are very fluctuant and constantly changing. The
ETA is calculated from the situation on the specific ship date and could even change during the actual transport, if the COVID-19 situation in the country or any transit countries suddenly changes.

We will keep you informed and also invite you to follow the shipment on DHL website.

Thank you for your understanding,

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water
and Energy Cluster (WEC) | Tel: +45 4533 7794 | Mob: +45
5211 1505 | Skype: sibylle.rivoallan | Copenhagen,
Denmark  | www.unops.org

On Mon, Jun 8, 2020 at 6:27 AM Salome Supatashvili <[email-masked]> wrote:

Dear Sibylle,

Thank you for sending documents for customs clearance as well as for your valuable support and assistance.

Best regards,

Salome

From: Sibylle RIVOALLAN <[email-masked]>

Sent: Friday, June 5, 2020 7:10 PM

To: Salome Supatashvili

Cc: Fredrik LINDHE; Gurel GURKAN; Azusa CHIBA; Sanila PRADHAN; Lela TSAAVA

Subject: Re: Revised Note Verbale on Avigan_Georgia-UNOPS

Dear Salome,

We are pleased to hereby send you the documents required for your customs clearance.

Kindly find enclosed:

·
Commercial Invoice

·
Packing List

·
Airway Bill

·
Certificate of Origin

·
Medical Certifications

The shipment DHL tracking number is: 4800296465

I also want to take this opportunity to kindly remind you that the tablets shall not be exposed to temperatures below 1°C or above 30°C, as per manufacturer's
instructions.

Upon delivery of the packages at the airport, we kindly ask you to confirm receipt of the 12,200 Avigan tablets in good order and as per requirements.

Thank you for your cooperation and please let us know if you need any further assistance from our side.

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water
and Energy Cluster (WEC) | Tel: +45 4533 7794 | Mob: +45
5211 1505 | Skype: sibylle.rivoallan | Copenhagen,
Denmark  | www.unops.org

On Fri, Jun 5, 2020 at 5:51 AM Salome Supatashvili <[email-masked]> wrote:

Dear Sibylle,

Thank you for the update.

Best regards,

Salome

From: Sibylle RIVOALLAN <[email-masked]>

Sent: Thursday, June 4, 2020 4:09 PM

To: Salome Supatashvili

Cc: Fredrik LINDHE; Gurel GURKAN; Azusa CHIBA; Sanila PRADHAN; Lela TSAAVA

Subject: Re: Revised Note Verbale on Avigan_Georgia-UNOPS

Dear Salome,

We are pleased to confirm that your order was picked up at the warehouse this morning and will be repacked in temperature-controlled boxes tomorrow.

The flight details and delivery date will be provided shortly.

Have a nice day,

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water
and Energy Cluster (WEC) | Tel: +45 4533 7794 | Mob: +45
5211 1505 | Skype: sibylle.rivoallan | Copenhagen,
Denmark  | www.unops.org

On Tue, Jun 2, 2020 at 8:10 PM Salome Supatashvili <[email-masked]> wrote:

Dear Sibylle,

Thank you so much for your prompt response.

Best regards,

Salome

On Jun 2, 2020, at 8:16 AM, Sibylle RIVOALLAN <[email-masked]> wrote:

Dear Salome,

Thank you for your kind mail.

We booked the shipment last Friday and are now waiting for the delivery schedule, final packing details and Airway Bill number. As soon as we receive
these, we will send you the Commercial Invoice and other supporting documentation.

We are following up closely and hope to receive further details in the coming days so that we can provide you with all the necessary information and documentation.

Thank you again for your cooperation,

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water
and Energy Cluster (WEC) | Tel: +45 4533 7794 | Mob: +45
5211 1505 | Skype: sibylle.rivoallan | Copenhagen,
Denmark  | www.unops.org

On Mon, Jun 1, 2020 at 4:52 PM Salome Supatashvili <[email-masked]> wrote:

Dear Sibylle,

I hope this email finds you well. I am writing to kindly ask you about any updates regarding delivery of Avigan to Georgia. As mentioned previously, we
would appreciate if you could share the invoice as soon as it is available.

Thank you once again for your assistance.

Best regards,

Salome

On May 14, 2020, at 4:08 AM, Sibylle RIVOALLAN <[email-masked]> wrote:

Dear Salome,

Thank you for sharing the contact details of Ms. Nikoleishvili.

Have a good day ahead,

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water
and Energy Cluster (WEC) | Tel: +45 4533 7794 | Mob: +45
5211 1505 | Skype: sibylle.rivoallan | Copenhagen,
Denmark  | www.unops.org

On Wed, May 13, 2020 at 8:08 PM Salome Supatashvili <[email-masked]> wrote:

Dear Sibylle,

In addition to my previous email, in case it is needed here is full contact details of Ms. Maia Nikoleishvili, including her position:

Ms. Maia Nikoleishvili

Acting Head of International Relations and Protocol Division of Administration, Ministry of IDPs from the Occupied Territories, Labour, Health and Social Affairs of Georgia

Tel.: +995 32 2510034 (0803)

Cell phone:
+995 577272713

E-mail:
[email-masked]

Best regards,

Salome

From: Salome Supatashvili

Sent: Wednesday, May 13, 2020 9:22 PM

To: Sibylle RIVOALLAN

Cc: Fredrik LINDHE; Sanila PRADHAN; Joseph MENSAH; Azusa CHIBA; Gurel GURKAN; Dragan MICIC; Kaha Imnadze; Elene Agladze; Lela TSAAVA

Subject: Re: Revised Note Verbale on Avigan_Georgia-UNOPS

Dear Sibylle,

Please find below contact details of the representative of the Ministry of Internally Displaced Persons from the Occupied Territories, Labour, Health and Social Affairs of
Georgia:

Ms. Maia Nikoleishvili

Tel: +995577272713

E-mail:
[email-masked]

Should you need any further information, please do not hesitate to contact me.

Best regards,

Salome

From: Sibylle RIVOALLAN <[email-masked]>

Sent: Tuesday, May 12, 2020 5:23 PM

To: Salome Supatashvili

Cc: Fredrik LINDHE; Sanila PRADHAN; Joseph MENSAH; Azusa CHIBA; Gurel GURKAN; Dragan MICIC; Kaha Imnadze; Elene Agladze; Lela TSAAVA

Subject: Re: Revised Note Verbale on Avigan_Georgia-UNOPS

Dear Salome,

I trust you're doing well.

Please note that the Government of Japan accepted the new Consignee and we will therefore start arranging for delivery.

I will revert with more details in the upcoming days, in the meantime, kindly provide the new
Consignee's contact details (name of representative, phone number and email).

Thank you for your kind assistance and cooperation,

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water
and Energy Cluster (WEC) | Tel: +45 4533 7794 | Mob: +45
5211 1505 | Skype: sibylle.rivoallan | Copenhagen,
Denmark  | www.unops.org

On Thu, Apr 30, 2020 at 8:16 PM Salome Supatashvili <[email-masked]> wrote:

Dear Sibylle,

Please find attached the revised Note Verbale from the Permanent Mission of Georgia to the UN concerning the delivery of ‘Avigan’ indicating the Ministry of Internally Displaced Persons from the Occupied
Territories, Labour, Health and Social Affairs of Georgia as the new consignee.

It would be appreciated if you could kindly confirm receipt of this email.

Thank you in advance.

Best regards,

Salome

Counsellor

Permanent Mission of Georgia to the United Nations

One United Nations Plaza, 26th Floor

New York, 10017

Cell: (917) 640 9887

Fax: (212) 759 1832

From: Sibylle RIVOALLAN <[email-masked]>

Sent: Thursday, April 30, 2020 8:28 PM

To: Salome Supatashvili <[email-masked]>

Cc: Fredrik LINDHE <[email-masked]>; Sanila PRADHAN <[email-masked]>; Joseph MENSAH <[email-masked]>;
Azusa CHIBA <[email-masked]>; Gurel GURKAN <[email-masked]>; Dragan MICIC <[email-masked]>;
Kaha Imnadze <[email-masked]>; Elene Agladze <[email-masked]>

Subject: Re: Georgia-UNOPS Note Verbale on Avigan

Dear Salome,

Thank you for your feedback.

We take note of the new Consignee and kindly ask you to confirm the same in a new NV to be sent to our NY office.

Regarding the documents for customs clearance, we take note of your comments and will provide the Commercial Invoice with flight details as early as possible.

Thank you again,

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water and Energy Cluster (WEC) |
Tel: +45 4533 7794 | Mob: +45
5211 1505 | Skype: sibylle.rivoallan | Copenhagen,
Denmark  | www.unops.org

On Thu, Apr 30, 2020 at 6:20 PM Salome Supatashvili <[email-masked]> wrote:

Dear Ms. Rivoallan,

Thank you once again for your assistance.

In addition to my previous email, if it is still possible, we would like to kindly ask to change the consignee and
indicate Ministry of Internally Displaced Persons from the Occupied Territories, Labour, Health and Social Affairs of Georgia instead of Ministry of Foreign Affairs. Please find below the
address:

Ministry of Internally Displaced Persons from the Occupied Territories, Labour, Health and Social Affairs of Georgia

Address: 144 Akaki Tsereteli ave., 0119 Tbilisi, Georgia.

In this regard, please let us know if we need to change and resend a Note Verbale as well.

With respect to other issues concerning documents, having checked with the customs department, our capital confirmed the list of documents
indicated in your email:

1. Commercial Invoice

2. Packing List

3. Airway Bill

4. Copies of medical certifications

5. Certificate of Origin

In order to avoid possible delays in clearance process, it is important that information, such as consignee, consignor, entity/organisation covering  costs for shipping, item description, quantity
of tablets, item's invoice cost, is clearly indicated in above mentioned documents.

As mentioned previously, we would appreciate to have an invoice and flight details in advance to finalize relevant procedures in our capital.

Should you need any further information, please do not hesitate to contact me.

Best regards,

Salome

From: Salome Supatashvili

Sent: Thursday, April 30, 2020 1:50 PM

To: Sibylle RIVOALLAN

Cc: Fredrik LINDHE; Sanila PRADHAN; Joseph MENSAH; Azusa CHIBA; Gurel GURKAN; Dragan MICIC; Kaha Imnadze; Elene Agladze

Subject: Re: Georgia-UNOPS Note Verbale on Avigan

Dear Ms. Rivoallan,

Thank you for your email and support. We have already forwarded the information to our capital and will inform you as soon as we receive their confirmation on the list of
documents. In this regard, in order to avoid any delays in clearing process, we would like to kindly ask to send an invoice when available (prior to delivery) for relevant procedures in our capital.

Best regards,

Salome Supatashvili

Counsellor

Permanent Mission of Georgia to the United Nations

One United Nations Plaza, 26th Floor

New York, 10017

Cell: (917) 640 9887

Fax: (212) 759 1832

From: Sibylle RIVOALLAN <[email-masked]>

Sent: Thursday, April 30, 2020 12:39 PM

To: Salome Supatashvili

Cc: Fredrik LINDHE; Sanila PRADHAN; Joseph MENSAH; Azusa CHIBA; Gurel GURKAN; Dragan MICIC; Kaha Imnadze; Elene Agladze

Subject: Re: Georgia-UNOPS Note Verbale on Avigan

Dear Ms. Supatashvili,

Further to my previous email, please find below the HS Code to be communicated to your customs. This will enable them to confirm the exact list of documentation to be submitted for import clearance.

HS Code of AVIGAN: 3004.90.9900

I remain available should you require any further information or clarification,

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water and Energy Cluster (WEC) |
Tel: +45 4533 7794 | Mob: +45
5211 1505 | Skype: sibylle.rivoallan | Copenhagen,
Denmark  | www.unops.org

On Wed, Apr 29, 2020 at 7:40 PM Sibylle RIVOALLAN <[email-masked]> wrote:

Dear Ms. Supatashvili,

With reference to the Note Verbale for the delivery of Avigan to Georgia, I am pleased to confirm that we are currently making arrangements with our partners so that the tablets can be dispatched
shortly.

Kindly note that I will be the focal point for logistics and that you are welcome to contact me should you have any queries on that matter.

As stated in the Note Verbale, UNOPS is in charge of delivering the tablets to Tbilisi international airport but the import clearance is the responsibility of the Ministry of Foreign Affairs. In that
regard, we wanted to confirm with you whether the below standard documentation will be sufficient for
import clearance and strongly recommend that you get in contact with your customs to avoid any issue and possible delay in the clearing process:

1. Commercial Invoice

2. Packing List

3. Airway Bill

4. Copies of medical certifications

5. Certificate of Origin

Furthermore, we kindly ask you to confirm the address of the Ministry of Foreign Affairs of Georgia (consignee).

Thank you for your support and cooperation,

Best regards,

Sibylle Rivoallan | Support Services Assistant | Water and Energy Cluster (WEC) |
Tel: +45 4533 7794 | Mob: +45
5211 1505 | Skype: sibylle.rivoallan | Copenhagen,
Denmark  | www.unops.org

---------- Forwarded message ---------

From: Salome Supatashvili <[email-masked]>

Date: Tue, Apr 28, 2020 at 8:07 PM

Subject: RE: Georgia-UNOPS Note Verbale on Avigan

To: Gurel GURKAN <[email-masked]>

Cc: Dragan MICIC <[email-masked]>, Kaha Imnadze <[email-masked]>, Elene Agladze <[email-masked]>

Dear Mr. Gurkan,

Please find attached a Note Verbale from the Permanent Mission of Georgia to the United Nations concerning the delivery of ‘Avigan’.

In this regard, we would appreciate if you could provide an information on tentative date of delivery of Avigan to Georgia.

Best regards,

Salome Supatashvili

Counsellor

Permanent Mission of Georgia to the United Nations

One United Nations Plaza, 26th Floor

New York, 10017

Cell: (917) 640 9887

Fax: (212) 759 1832

From: Gurel GURKAN <[email-masked]>

Sent: Tuesday, April 28, 2020 7:47 PM

To: Salome Supatashvili <[email-masked]>

Subject: Re: Georgia-UNOPS

Dear Ms. Supatashvili,

Many thanks for your email.

As requested, kindly find attached the Word copy of the Note Verbale for your kind consideration and reference.

With regards,

Gurel Gurkan |
Head of Support Services
| VIEMCO | Europe & Central Asia Region | Copenhagen, Denmark
| Office: +45 4533 7548
|
Cell: +45 3066 4272
| Skype: gurel.gurkan
|
www.unops.org
|
UN Office for Project Services is
ISO 9001 certified.

On Tue, Apr 28, 2020 at 4:38 PM Salome Supatashvili <[email-masked]> wrote:

Dear Mr. Gurkan,

I hope this email finds you well. I am writing from the Permanent Mission of Georgia to the UN.

I would like to kindly ask you to send a word version of the Note Verbale draft from the Government of Georgia to UNOPS that was enclosed in UNOPS Note Verbale dated 23 April.

Thank you in advance.

Best regards,

Salome Supatashvili

Counsellor

Permanent Mission of Georgia to the United Nations

One United Nations Plaza, 26th Floor

New York, 10017

Cell: (917) 640 9887

Fax: (212) 759 1832