Subject: Re: URGENT -- Solidarity Queries
From: akaki abutidze <[email-masked]>
To: "Ms T. Gabunia ([email-masked])" <[email-masked]>, Ekaterine Adamia <[email-masked]>, "BENASSI, Virginia" <[email-masked]>
Cc: Alisa Tsuladze <[email-masked]>
Date: Wed, 31 Mar 2021 15:51:46 +0000

Dear Virginia,

Thank you for your kind email. Let me respond to you on behalf of Prof. Tsertsvadze.

Please be informed that the patient record GEO-GEIDAI-0001 was created in the system, just for the practice reason. We wanted to be sure that system was working fine. Accordingly this record is actually empty and does not contain any information on a patient.

We informed about this record Marie-pierre on June 28, 2020 and we submitted a protocol violation form. The problem was solved as Marie-pierre confirmed that.

Thank you very much in advance for your kind consideration and we apologize for this inconvenience.

Best regards,

Akaki Abutidze MD, MPH, PhD
Infectious Diseases, AIDS and Clinical Immunology Research Center
Tbilisi

On Wednesday, March 31, 2021, 06:07:26 PM GMT+4, BENASSI, Virginia wrote:

Dear Colleagues,

A kind reminder of our urgent request below.

If you could be so kind as to let us know the soonest your course of action to address this issue, that would be very much appreciated.

Please do not hesitate to reach out to the local/global monitors to get support to resolve the pending queries and/or to send a note to our colleague at Castor (Mr Juan Erasmus [email-masked]) if you think it is an issue related to the Castor platform.

As mentioned previously, solving this pending query is critical: as per GCP, what is not correctly recorded in the database cannot be taken into consideration.

With many, many thanks for your understanding and prompt action.

Regards,

Virginia

From: BENASSI, Virginia
Sent: Friday, March 26, 2021 10:53 AM
To: Tamar Gabunia ; [email-masked]
Cc: Ekaterine Adamia ; akaki abutidze ; Alisa Tsuladze ; PREZIOSI, Marie-pierre
Subject: RE: [EXT] RE: URGENT -- Solidarity Queries

Dear Colleagues,

We hope this message finds you all well.

Firstly let me warmly thank you on behalf of the WHO Solidarity Secretariat for all your efforts so far and the incredible commitment to the study.

Unfortunately, according to the attached file, 1 query is still open. Solving this pending query is critical: as per GCP, what is not correctly recorded in the database cannot be taken into consideration. We count on your timely follow up to solve this issue.

With many, many thanks for your understanding and prompt action.

Regards,

Virginia

From: BENASSI, Virginia
Sent: Friday, February 12, 2021 4:42 PM
To: Tamar Gabunia <[email-masked]>;[email-masked]
Cc: Ekaterine Adamia <[email-masked]>; akaki abutidze <[email-masked]>; Alisa Tsuladze <[email-masked]>
Subject: RE: [EXT] RE: URGENT -- Solidarity Queries

Dear Dr Gabunia,

Many thanks for your kind reply and prompt action. Not to worry, these are very difficult times. Please do keep us posted.

My very best,
Virginia

From: Tamar Gabunia <[email-masked]>
Sent: Friday, February 12, 2021 4:36 PM
To: BENASSI, Virginia <[email-masked]>;[email-masked]
Cc: Ekaterine Adamia <[email-masked]>; akaki abutidze <[email-masked]>; Alisa Tsuladze <[email-masked]>
Subject: [EXT] RE: URGENT -- Solidarity Queries

Dear Virginia

Many thanks for your follow up! I am really sorry for this inconvenience. We will make sure that this request is address soonest.

პატივისცემით,

თამარ გაბუნია

მინისტრის პირველი მოადგილე

Sincerely,

Tamar Gabunia,MD, MPH

First Deputy Minister

From: BENASSI, Virginia [mailto:[email-masked]]
Sent: 12 February, 2021 19:35
To: [email-masked]
Cc: Tamar Gabunia <[email-masked]>
Subject: RE: URGENT -- Solidarity Queries

Dear Colleagues,

Please accept our apologies for following up on the below so quickly, but this is a gentle reminder of our request relating to solving the pending Solidarity queries as soon as possible.

We appreciate this is a very busy and challenging period for all of you and we are very thankful for your attention to this request.

Kind regards,

Virginia  on behalf of the Solidarity Trial Secretariat

From: BENASSI, Virginia
Sent: Wednesday, February 10, 2021 4:15 PM
To: [email-masked]
Cc: [email-masked]
Subject: URGENT -- Solidarity Queries
Importance: High

Dear Dr Tsertsvadze,

We hope this message finds you well.

As discussed during today call, we would very much value your help in addressing thequeries listed in the attached excel file.

Filling in the missing information is critical and extremely urgent and while we appreciate you are very busy, we cannot stress enough the importance of having this done in the shortest time possible.

Please do not hesitate to reach out for any questions.

With many, many thanks for your precious contributions and commitment.

Kind regards,

Virginia  on behalf of the Solidarity Trial Secretariat

Virginia Benassi

Technical Officer

Universal Health Coverage / Life Course

World Health Organization

Geneva, Switzerland

Web:www.who.int

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